Buying at auction

Buying at auction

There are many ways of buying at auction – in fact it has never been easier. 

Viewing Day

Viewing days are held the day prior to the auction from 10am-5.30pm, where prospective buyers are welcome to inspect the pieces in person. An online illustrated catalogue is available on the website with full descriptions and guide prices, or via www.the-saleroom.com.

Registration

In order to be able to bid, prospective purchasers are required to provide their name, address and contact details. ID may also be required.

Ways of buying

Attend the Sale:

The traditional way of buying at auction is to attend the sale in person, and by doing so you will be able to enjoy the atmosphere and theatre of the live auction and give yourself the best chance of securing the items you are interested in. We are currently allowing bidding in the room by appointment only. Please give us a call to book your slot. 

Leave a Commission/Absentee bid:

If you cannot attend the sale but would like to bid on a single or multiple items, we can bid on your behalf. This is known as a commission bid. You can fill in a commission bid form at the auction room with details of the lot number(s) you would like to bid on and your maximum bid. You can also email this information to us. Please contact the relevant branch to confirm the email address.

Leave a bid online:

You can leave a bid through the online catalogue available on our website (additional surcharge of 2% plus VAT of the hammer price) or on www.the-saleroom.com (additional surcharge of 4.95% plus VAT of the hammer price).

We always execute the bids as cheaply as possible, depending on reserves and competitive bids.

Please note: No liability rests with Adam Partridge & Valuers and instructions to buy will not be accepted. 

Live Internet Bidding:

You can bid live from anywhere in the world via www.adampartridge.co.uk which has an additional charge of 2% plus VAT on top of the hammer price.

Register on our website and the live link will become available on the day.

You can also bid live via www.the-saleroom.com which has an additional charge of 4.95% plus VAT on top of the hammer price.

Simply register on the website and find Adam Partridge Auctioneers & Valuers and follow the necessary instructions. Please note: www.the-saleroom.com charge an additional fee for use of their online bidding platform. They are a third party and any issues regarding live online bidding should be discussed with them directly.

Telephone Bidding:

If you have an interest in an item(s) and are prepared to exceed the higher estimate, you can request to bid by telephone, providing that the lower estimate of the lot is greater than £200. Once you have registered your interest with us and have provided your contact details, a member of staff will call you a few minutes before your lot is offered, and will bid per your instructions, as if you were in the room yourself. It is recommended that you leave an alternative telephone number in case we are unable to get through to your primary number. You may also wish to leave a back-up bid. 

Buyer's Premium

A buyer’s premium of 20% (inclusive of VAT) is charged on all lots purchased, meaning that 20% will be added to the hammer price. Adam Partridge Auctioneers & Valuers continues to offer one of the lowest commission rates in the country.

Please note: www.the-saleroom.com charges an additional fee for use of their online bidding platform. It is imperative that prospective buyers are aware of all terms & conditions before bidding.

Adam Partridge Ltd also allows commission and live bidding through the website. There is an additional charge of 2% plus VAT for this service.

After The Sale

Payments

Once the auction has ended, we will email the invoices to all the successful buyers. When you receive the invoice, you can make payment using the bank details shown on the invoice. Alternatively, if you were bidding live online or left commission bids through the websites, you will receive a second email with a payment link to pay for the invoice. Just click on the link and you will be taken to the relevant payment page where you can settle the invoice using your registered card. As a last resort, you can call the office to make payment over the phone but please be aware that we have a small office and it may take some time to get through.

We accept the following methods of payment:

  • Bank Transfer (all bank charges are to be covered by the buyer)
  • Payments via our website or the-saleroom.com
  • Debit Cards
  • Credit Cards (AMEX not accepted and we can only accept payments on credit cards for payments less than £200)

Cash and cheques are not currently being accepted due to the Covid-19 pandemic.

Under no circumstances will credit be allowed.

All items purchased at auction must be paid for and collected by 5.30pm on the Friday of the week following the auction.

Collections

Once you have paid your invoice, you can book a contactless collection online.  Just click on the link in the payment confirmation email and book your 30 minute time slot. Please ensure you use the invoice number and the sale number so we are able to have the invoice ready. Please also ensure the booking is in the same name as the one shown on the invoice. 

Collections must be made within a week following the sale. Opening times are as follows:

  • Monday 11.00am to 5.30pm
  • Tuesday 10.00am to 5.30pm
  • Wednesday 10.00am to 5.30pm
  • Thursday 10.00am to 5.30pm
  • Friday 10.00am to 5.30pm
  • Saturday Closed
  • Sunday Closed

Items that remain uncollected will be moved to our storage facility and storage charges will be levied at the rate of £5 + VAT per lot per day plus interest of 4% of the hammer price per month backdated to the date of the auction.

Postage

Once you have paid your invoice, you will receive a payment confirmation email that will include a link for requesting a postage quote. Simply fill in the information required and we will get back to you as quickly as we can.  Please bear in mind that the porters will be busy with collections during the first week following the auction so it may be a few days before we can get the quote to you.

For our postage terms and prices, please visit https://www.adampartridge.co.uk/services/postage-shipping/

Please note: if you have bid via www.the-saleroom.com or www.adampartridge.co.uk, owing to increased security measures, we will only dispatch parcels to the registered cardholders address. Any requests for parcels to be sent to an alternative address are at the discretion Adam Partridge Auctioneers & Valuers.

Items are sent a minimum of a week following the sale and cannot be guaranteed for a specific date.

If we cannot post your lot owing to excessive size or weight, you are welcome to arrange collection by another carrier.

Please note: the-saleroom.com also provide a postage service and will email you after the sale.

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